Rescheduling
December 1, 2020
Dear Students,
Due to the growing number of what we feel are too much reschedules and/or cancellations by certain individuals, we are imposing rules regarding rescheduling and cancellations. This is an issue because if too many people keep rescheduling, they are basically blocking off slots that could have been used by others to learn, not to mention the wasted time and effort of our volunteers to come to travel to the lessons site only to be asked to cancel or reschedule their appointment especially if you were the only one student for that day. We believe this is unfair to them and we sincerely hope for your kind understanding on this matter.
For now we shall only accept 3 reasons for rescheduling which will entitle you to 100% refund:
- Health reasons
- Bad weather
- NBO needed to reschedule the class
There will be a rescheduling fee of P100 which you will give to the teacher on-site. For those who fail to re-schedule or give notice of re-scheduling 6 hours before their appointment, no refund will be given.
If you are rescheduling for health reasons kindly provide us with a copy of your original Medical Certificate.
Rescheduling Procedure
- Go to the sign up page again and re-register
- Choose your new schedule
- For payment details choose “I am rescheduling”
- Drop your rescheduling fee off when you arrive for your lesson.
Cancellation
Cancellation 2 full days days before your scheduled time is allowed. We will refund you your fee 100%.
Cancellation 6 hours before your scheduled time is allowed. We will refund you your fee 50%.
Cancellation less than 6 hours before your scheduled time, no refund will be given anymore